Royal Infirmary of Edinburgh
The Royal Infirmary of Edinburgh's Transplant Donor Coordination department offers spiritual support and chaplaincy visits for patients, carers, and staff. These services are available during normal office hours, with urgent support accessible via the hospital switchboard. Common reasons for calling include arranging spiritual care or requesting a chaplaincy visit. While typical wait times are not specified, urgent needs are prioritized. It's best to call during office hours for non-urgent requests. The department ensures confidentiality and support is available regardless of faith or belief.
Updated 15 Dec 2025
Expected outcomes
- Provide spiritual support
- Arrange chaplaincy visit
- Request urgent support
- Confirm chaplain availability
- Discuss support needs
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient or staff name
- Ward or location
- Contact details
- Nature of support
- Faith tradition
- Reason for referral
Known issues
Some users occasionally experience delays in response times for urgent or out-of-hours requests due to on-call chaplains covering multiple sites. If you encounter this issue, escalate your request through the hospital switchboard, as staff are trained to prioritize emergencies. For non-urgent needs, it's advisable to contact the department during regular office hours. Ensuring you have all necessary information ready can help expedite the process. Consider using online resources if available for non-urgent inquiries.
