TUI UK Limited
TUI UK Limited's Holiday Rep Support is available for general enquiries related to travel bookings, company information, and customer service. You can reach them from Monday to Friday between 08:00 and 18:00, and on Saturday from 09:00 to 13:00. Common reasons for calling include checking the status of travel bookings, confirming travel details, and addressing customer service issues. Although specific wait times are not provided, calling during mid-morning or early afternoon may help avoid peak times. The main contact point for these enquiries is the switchboard at Wigmore House, accessible by road and rail.
Updated 15 Dec 2025
Expected outcomes
- Check travel booking status
- Confirm travel details
- Address customer service issues
- Request company information
- Get travel booking assistance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Booking reference number
- Travel itinerary
- Customer ID
- Contact details
- Payment information
- Travel dates
Known issues
While there are no specific known issues reported, it's advisable to call during non-peak hours to reduce wait times. Ensure you have all necessary information, such as booking references and travel dates, ready before calling to streamline the process. If you encounter long wait times, consider using online resources or contacting TUI UK Limited through their website for quicker assistance. Always double-check the availability hours to avoid calling outside of business hours.
