Bupa Insurance Limited
Bupa Insurance Limited's Business Customer Service is available to assist business clients with insurance inquiries, policy management, claims, and account issues. Customers typically call for help with policy details, claim submissions, and account updates. While specific wait times are not provided, users have reported occasional long waits during peak periods. It is advisable to call during business hours and consider off-peak times for quicker service. Having your policy number and business registration details ready can expedite the process.
Updated 15 Dec 2025
Expected outcomes
- Assist with insurance inquiries
- Manage policy details
- Submit insurance claims
- Resolve account issues
- Provide claim reference numbers
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Policy number
- Business registration details
- Contact information
- Claim details
- Supporting documents
- Claim reference number
Known issues
Some users experience long wait times during peak hours, so it is recommended to call during off-peak times or use online contact forms. For complex claims, ensure all relevant documents are prepared in advance and request a reference number for follow-up. This can help streamline the process and reduce the need for multiple follow-ups. Calls may be recorded for quality and training purposes, so be prepared to provide detailed information when requested.
