Bupa Insurance Limited
Bupa Insurance Limited's Dental Insurance department offers a range of services via their contact number. Customers can inquire about dental insurance policies, coverage, and claims. The department also assists with filing, tracking, and resolving claims, as well as managing policy changes such as renewals and cancellations. The phone line is available Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. Callers should have their policy number and personal identification details ready to expedite service. While specific wait times are not provided, calling during off-peak hours may reduce hold times.
Updated 15 Dec 2025
Expected outcomes
- Inquire about policy coverage
- File a dental claim
- Track claim status
- Renew insurance policy
- Update personal information
- Cancel insurance policy
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Policy number
- Personal identification
- Claim details
- Supporting documents
- Contact reference number
- Identification details
Known issues
Customers occasionally experience long wait times, particularly during peak hours or after significant policy changes. To minimize waiting, try calling during off-peak times or use online contact forms for non-urgent issues. Additionally, there are occasional technical issues with online form submissions. If you encounter errors, it is recommended to call the provided phone number for immediate assistance. These issues are infrequent but can cause inconvenience, so being prepared with all necessary information can help streamline the process.
