Bupa Insurance Limited
Bupa Insurance Limited provides assistance to existing health insurance customers through this contact number. You can address policy queries, make changes, renewals, and file claims. The service is available Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. It is advisable to call during mid-morning or early afternoon to avoid peak times. Ensure you have your policy number and personal identification ready, as these are required for verification. Calls may be recorded for quality and training purposes, ensuring a smooth and efficient service experience.
Updated 15 Dec 2025
Expected outcomes
- Update policy details
- Renew health insurance
- File an insurance claim
- Inquire about policy terms
- Change contact information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Policy number
- Personal identification
- Contact information
- Details of policy changes
- Claim documentation
- Renewal notice
Known issues
While there are no specific known issues reported, it is recommended to have all necessary documents ready before calling to ensure a smooth process. If you experience long wait times, consider calling during non-peak hours such as mid-morning or early afternoon. For quicker service, use the automated options to direct your call to the appropriate department. Always verify the details provided by the representative to avoid any misunderstandings.
