Bupa Insurance Limited
Bupa Insurance Limited offers a range of health assessments through their Health Assessments department. You can schedule in-person or remote assessments such as Be.Motivated, Be.Reassured, and Be.Ahead. The service operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. Common reasons for calling include booking assessments, discussing options, and accessing results. While typical wait times are not specified, calling during mid-morning or early afternoon may reduce wait times. Payment plans are available for self-funded assessments, and results are accessible via the My Bupa portal.
Updated 15 Dec 2025
Expected outcomes
- Book health assessment
- Discuss assessment options
- Access assessment results
- Arrange follow-up appointments
- Receive health coaching
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Date of birth
- Contact details
- Preferred assessment type
- Payment details
- My Bupa login
Known issues
While there are no specific known issues, it's advisable to have all personal and payment information ready before calling to streamline the booking process. If you experience difficulties accessing results online, ensure your My Bupa login credentials are correct and try again. For faster service, avoid calling during peak hours like early mornings and late afternoons. If technical issues persist, contacting support directly through the provided number can help resolve access problems efficiently.
